Learner Support

Learner Support -

Much of our discussion of online learning centres on technology and teaching. On the periphery, we periodically talk about the learner. This is changing, of course, as concepts of "learner-centered" gain momentum. Yet even this development assumes that our main task is one of giving learners control. It's not. Learner-centered is about designing from the learner's perspective; ensuring the course/content is reflective of the needs of the profiled end-user. Part of that process involves the creation of a well-designed learner support program. 10 Steps to Develop Learner Support (.pdf via e-learning centre) is a useful starting point.